# FreeWIS CHAT — access notice

**Version: 2026-09-16 · Adoption candidate · Not in effect · Presented before CHAT access**

## Before you chat

**CHAT's AI assistant is artificial intelligence, not a human.** CHAT at https://chat.freewis.com is a knowledge-conversation service operated by **Hudson Consulting and Training, LLC** ("HCT"). Responses can be inaccurate, incomplete or unsuitable. Check source material and use your own judgment for learning and evaluation.

**CHAT's AI assistant does not search the web.** Standalone CHAT is configured to answer from materials in HCT's curated knowledge base; PLAY case and demonstration tools are unavailable in this service. CHAT does not browse or retrieve open-web sources for your question and cannot use web search to fill a gap. The available materials may not reflect later law, policy, guidance or events. Check source dates and current official sources outside CHAT when currency matters.

**You must be at least 18.** AI chatbots may not be suitable for minors. You accept for yourself; this does not bind an employer, agency, child or any other person.

**Never enter real case or personal content.** Do not provide real names linked to case facts, addresses, contact details, identifiers, health/financial information, abuse reports, or real-data files, screenshots or audio. Approved sign-in and requested account administration are the limited exceptions; they do not authorize real-data prompts or attachments. Use fictional examples or general questions.

**CHAT is not professional advice or a real-case tool.** The AI assistant is not a lawyer, doctor, therapist, caseworker or emergency responder. Do not use CHAT to make or support decisions about a real person. CHAT does not create a professional relationship, government approval or an agency system of record.

**Do not use CHAT or support email for emergencies or abuse reports.** For immediate danger contact emergency services. Report a child-safety concern to the appropriate local child-protective or law-enforcement agency. In a United States suicide or mental-health crisis, call or text [**988**](https://988lifeline.org/). Do not wait for a FreeWIS response.

## What happens to your information

Sign-in uses a supported identity provider offered on the entry screen. HCT receives the provider identifier, name, email and profile photo where supplied, uses them for account/access and acceptance administration, and does not receive your provider password. Account and security information is real even when your examples are fictional.

Your messages and the conversation context needed for a response are sent to **Anthropic's API**. HCT stores conversation history using its service providers, including MongoDB Atlas; authorized administrators may access it for operation, support, security or lawful response. [Anthropic's Commercial Terms](https://www.anthropic.com/legal/commercial-terms) and [commercial-data retention information](https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data) describe its published practices. Actual account terms, enabled features and safety/legal exceptions matter. HCT does not promise zero provider retention or that all processing occurs only in the United States.

Ordinary standalone CHAT history is deleted approximately **14 days after the conversation's last activity**. Minimal acceptance/security evidence, incident material, lawful holds, protected backups and provider copies follow separate criteria in the [Privacy Notice](https://freewis.com/privacy). A PLAY account's approximately 14-day retirement is a different clock. A new conversation or PLAY admission does not restore deleted history.

Standalone CHAT access does not itself authorize other PLAY participants to view your conversations, grant PLAY case-tool access or license source code. If you use a sharing feature, the audience shown by that feature may receive the content. Do not include confidential information.

The [Community Content Guidelines](https://freewis.com/community-guidelines) apply if CHAT offers participant-visible sharing. Use the separate **Report AI output** action for an AI response and the offered content/user report and block controls for shared participant content. A report does not itself remove content, establish a violation or promise a particular outcome.

HCT may use rate limiting, web application firewalls, bot prevention, authentication/access controls, safety or content controls, security logging and other technological or administrative measures to protect CHAT and enforce the Terms. Do not evade or interfere with them. A control may block or delay a request, restrict a function, require renewed authentication, suspend or terminate access, preserve necessary evidence or help prevent repeat misuse. These measures do not promise perfect security or uninterrupted service.

If you discover suspected real-case or prohibited personal information, stop accessing or sharing it and email **freewis.support@hudsonct.com** with its location and a minimal description, without repeating the sensitive content. Reporting alone does not establish that you caused the incident. HCT may restrict and assess it, preserve necessary evidence securely, coordinate providers and lawfully delete it.

The Privacy Notice describes providers, purposes, retention and requests, including requests by inactive users, non-users and authorized representatives. We do not sell personal information or use it for third-party advertising. HCT's limited product-improvement use of de-identified or aggregated information does not authorize training a general-purpose AI model on identifiable submissions or repurposing prohibited real-case content.

## Your acceptance

**Required unchecked controls**

1. **“I am at least 18 and accept the FreeWIS Terms of Service for myself. I am not accepting for an agency or another person.”**
2. **“I acknowledge that the Privacy Notice and the notice for this service were provided. This acknowledgement is not a separate contract or a waiver of privacy rights.”**

**Action:** Accept and continue to CHAT

The screen identifies the exact Terms and notice versions and supplies version-specific copies you can retain. Privacy acknowledgement is distinct from Terms acceptance and any separately required processing consent. A shared sign-in or earlier PLAY acceptance alone does not grant CHAT admission without its required access action.

The Terms govern account rules, content permissions, misuse, changes, disclaimers, disputes and the common public risk allocation, including one combined **US $100** limit for the defined Protected HCT Parties, subject to its fraud, willful/wanton misconduct, gross-negligence and mandatory-law exceptions. This notice creates no additional release, separate cap or broader indemnity. It creates no quota, price, subscription, automatic renewal or native-app entitlement. Any future paid service requires its own disclosed terms before a charge.

Subject to applicable law, required notice, applicable platform rules and an existing paid commitment, HCT may change, modify, limit, replace, suspend or discontinue hosted CHAT features, models, interfaces, availability and usage allowances, and may introduce or change CHAT or HCT-client pricing. No change creates a retroactive charge, and this notice authorizes no charge. This reservation does not alter the GET no-charge source path or a separate Agency agreement.

The selected native v1 is a free United States PLAY-only client, including PLAY's AI assistant. It does not expose standalone CHAT or a paid CHAT purchase. If a later HCT-provided client expressly includes standalone CHAT, the common Terms and Privacy Notice and its applicable platform license, disclosure, acceptance and store review will apply. No public client is an Agency production deployment.

FreeWIS acknowledges [LibreChat](https://www.librechat.ai/) for its AI conversation foundation and [Rocket.Chat](https://www.rocket.chat/) for team collaboration components used elsewhere in the FreeWIS product. Applicable component licenses and notices remain controlling for those materials. Neither project sponsors nor endorses FreeWIS; this acknowledgement does not imply Rocket.Chat processes every CHAT conversation.

**Hudson Consulting and Training, LLC** · Mailing address: 7765 Wadsworth Blvd #740433, Arvada, CO 80006 · **freewis.support@hudsonct.com**